Payments

Payment, Access, and Refunds

Last updated: April 27, 2026

This page explains how customers pay for Slopp.tools, how digital access is provided after payment, how subscriptions renew, and how refunds work.

Payment methods

RUB payments are processed by YooKassa (cards, SBP, SberPay, and other methods supported by the provider).
USD payments are processed by LemonSqueezy (international cards and other methods supported by the provider).
The site asks you to choose currency, not provider. RUB uses YooKassa and USD uses LemonSqueezy.
Card details are entered on the provider's hosted payment page. Slopp.tools never sees or stores full card numbers, CVV, or 3DS codes.

Slopp.tools is a digital online service. There is no physical delivery and no shipping.
After successful payment confirmation, the subscription is activated automatically and your annual transcription hours appear in the workspace.
Access is provided through the web application at slopp.tools after Google sign-in.
If a payment succeeds but access is not activated within a few minutes, contact support at olegstefanoyv1@gmail.com with the payment details.

Annual subscriptions auto-renew at the end of each paid year.
You can cancel future renewals at any time from the workspace. Cancellation does not remove access for the already paid period.
Changing plans creates a new charge for the selected plan; the previous subscription is cancelled after payment confirmation.

Refund requests are accepted within 14 days of payment if a technical issue prevents you from using the paid digital service and we cannot resolve it in a reasonable time.
Refunds are not issued for transcription hours that have already been substantially used or for a period where the service was successfully provided.
Approved refunds are returned to the original payment method through YooKassa or LemonSqueezy. Processing usually takes 5-10 business days after approval.
To request a refund, email olegstefanoyv1@gmail.com with the account email, payment date, amount, currency, provider if known, and a description of the issue.